Get to qualitative insights faster with AI-moderated interviews.

Our AI-moderated interviews accelerate your qualitative studies many times over.
Generate insights with real users – extremely fast and with minimal effort.

Trusted by

Collecting qualitative data is
time-consuming and labor-intensive.

It's hard to find participants…

…and no one really has time to conduct the interviews.

…scheduling and no-shows often become a problem…

Our solution

xelper takes care of the hard part for you — in just three simple steps:

Step 1

Configure your interview bot by uploading your interview guide.

Step 2

Invite your target group by sharing the interview link with them.

Step 3

You’ll receive a detailed analytics dashboard within 24 hours.

What others say

"We conducted customer surveys together with xelper. We were impressed by the richness of the interview insights, the user experience of the survey tool, and the speed of execution."

Ruben Kaufmann

Innovation Analyst
Vattenfall

"Simple, fast, and effortless access to real customer voices."

Christin Sievers

Community Manager
Miele

"Thanks to xelper, we can significantly increase the efficiency of our services and offer our clients more attractive solutions."

Jakob Scheitza

Head of Industrial Storytelling
Facts + Stories

Privat, Sicher & Barrierefrei

🛡️ GDPR compliant

🌐 WCAG compliant

🔓 Hosted on Microsoft Azure

🇪🇺 Hosted in the EU

FGAs

You are not the first to ask.
Below you find our Frequently Given Answers.

We can also analyze in-depth interviews.

We’ve already analyzed individual projects with over 30 hours of personal interviews. In principle, we can process all your qualitative data — transcripts, audio, and video.

A project takes around 48 hours.

The duration of your project depends entirely on your users. The faster they complete the conversations with your interview bot, the sooner we can analyze the transcripts. Typically, it takes about 48 hours from configuration to study completion.

Conduct three times as many interviews as you would personally.

As a rule of thumb, we recommend conducting three times as many user interviews via chat as you would in a comparable project with personal interviews. That’s why individual projects with xelper typically include twenty to thirty user interviews.

You can use xelper in full compliance with the GDPR.

All data processing and storage is handled via Microsoft Azure services within the EU. We’ve also implemented all necessary measures to ensure you can use xelper in full compliance with the GDPR. Your data is in safe hands with us.

Writing with our interview bots feels just right.

We replicate the chat experiences your users are familiar with in their everyday lives almost one-to-one. This leads to high engagement and deep conversations with our interview bots. Our completion rates are typically 90% or higher.